Accounts & Billing
For all finance-related matters, including:
- Invoices and receipts
- Payment confirmations or discrepancies
- Refunds (where applicable under our policies)
- Account billing queries
Course Enrolment & Access
enrollment@tenderblender.co.za
For assistance with:
- Course enrolment confirmations
- Access issues after successful payment
- Incorrect course allocation
- Onboarding-related queries
Assignments & Assessments
assignments@tenderblender.co.za
For queries relating to:
- Assignment submissions
- Assessment uploads or visibility issues
- Submission confirmations
- Assignment-related technical problems
Tutor & Learning Support
For learning-related enquiries, including:
- Clarification on course content
- Guidance on lesson progression
- Tutor-led communication
- Learning pathway questions
Technical Support (Website Issues Only)
This inbox is strictly limited to website-related technical issues, such as:
- Password reset or login failures
- Account suspension due to Terms & Conditions violations
- Certificate of completion not issued or not accessible
- System errors affecting access or functionality
- This channel does not provide tender advice, compliance consulting, or business guidance.